The shared inbox for WhatsApp, Instagram and Messenger — with an AI agent that knows your business. · Customer conversations, run like a support desk. · Built for teams that sell and support on WhatsApp. · An AI agent that answers from your knowledge — and knows when to hand over. · Reach thousands on WhatsApp — checked before a single message goes out. · Every customer, one profile. · The right person, every time. · The details that make a support desk work. · Live in an afternoon. · Watch Meridian in action. · Prefer slides? Flip through the product tour. · Frequently asked questions · Bring every conversation into one place. · Shared inbox & tickets · WhatsApp templates & campaigns · Routing & performance · Instagram & Facebook comments · Does Meridian use the official WhatsApp Business API? · Can the AI agent reply in Arabic? · Will the AI agent make up answers? · How do I send bulk WhatsApp messages with Meridian? · Can Meridian answer Instagram and Facebook comments? · How is Meridian priced? · Is there an app to install? · One shared inbox for WhatsApp, Instagram and Messenger. An AI agent answers from your own knowledge, with WhatsApp campaigns, contacts and team reports. · ContactsEvery customer, one profile.Details, notes, conversations and marketing consent — across every channel, searchable and ready to target.Learn moreContacts · Routing & performanceThe right person, every time.Round-robin or least-busy routing with workload limits, and response and resolution times for every agent.Learn morePerformance · Leaderboard · WhatsApp · Instagram · Messenger The shared inbox for WhatsApp, Instagram and Messenger — with an AI agent that knows your business. Meridian brings every customer message and comment into one place, turns each conversation into a ticket your team owns, and lets an AI agent answer first from your own material — handing over to a person the moment it should.